• Soft Services Site Manager

    Locación US-PA-WEST POINT
    ID de Trabajo
    Operations Leadership Jobs
    Tiempo Completo
  • Descripción

    SBM Management is looking for a Soft Services Manager to join our team! The Soft Services Manager is responsible for directly overseeing the day-to-day operations at the site. This person also works with the client as well as the vendor to maintain a communicative relationship.


    • Document and escalate instances of poor performance.
    • Pro-actively develop and manage client relationships ensuring that expected service levels are achieved.
    • Identify opportunities for improved operations to drive efficiencies (process and cost) and make recommendations SME’s and Account Director for consideration.
    • Position includes on-site support to review local issues and concerns with appearance and aesthetics of the property.
    • Work Orders are managed thru 360 Facility System. 
    • Overall includes all Scope of Work, Compensation, SLA, KPI's, Audits, and Governance Process including Meetings
    • Supporting all soft services ( security, landscaping/winter services, uniforms, pest control, and trash removal)


    • Bachelor’s Degree from a four-year university
    • Minimum of 5 years’ experience in managing vendor performance
    • Ability to ensure services are delivered in occurrence with the contract and to agreed standards
    • Experience directly working in a pharmaceutical manufacturing environment GMP
    • Must have vendor management experience 
    • Preferred experience with a soft services facility provider
    • Vendor Management 
    • Six Sigma or LEAN process manufacturing certification is a plus 

    Available Shift:  Full Time


    Compensation:  The salary for this position is $70,000 - $80,000 per year 


    Additional Information / Benefits:

    • Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 2 weeks’ Vacation, Paid Holidays, 401K plan, employee discounts (T-Mobile)
    • Paid Training, Career advancement, Cutting edge equipment and technology

    Aplicar Opciones

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed